Carer Training & Certificates

The Carer Training module lets administrators track training certificates, qualifications, and expiry dates for all wildlife rehabilitation carers in their organisation.

Overview

Keeping training records current is a core part of wildlife rehabilitation compliance. This module provides a centralised place to record every course a carer has completed, attach certificate documentation, and monitor when certifications are due for renewal. The system automatically flags expired and soon-to-expire certificates so nothing slips through the cracks.

You can access the Training Certificates page from Compliance > Carers > Training.

Training Record Fields

Each training record captures the following information:

Field	Required	Description
Carer	Yes	The carer the training record belongs to, selected from your organisation's carer list
Course Name	Yes	The name of the course or qualification (e.g., "Wildlife First Aid", "Koala Handling")
Training Provider	No	The organisation that delivered the training (e.g., "NSW Wildlife Council", "TAFE NSW")
Completion Date	Yes	The date the carer completed the training
Expiry Date	No	When the certification expires, if applicable
Certificate URL	No	A link to the certificate document for easy reference
Certificate Number	No	The certificate ID or reference number issued by the training provider
Training Type	No	Categorises the training -- see Training Types below
Training Hours	No	Duration of the training in hours
Notes	No	Free-text field for any additional context

Training Types

Training records can be categorised into one of three types to help with filtering and reporting:

Type	Purpose
Mandatory	Core training that every carer must complete to hold their licence, such as basic wildlife handling or first aid
Specialist	Additional qualifications for handling specific species or situations (e.g., venomous snake handling, raptor rehabilitation)
Refresher	Renewal courses that update or re-certify previously completed training

Setting a training type is optional but recommended, as it makes it easier to verify that all carers have met their mandatory training requirements.

Expiry Tracking and Alerts

Status Badges

Every training record with an expiry date is automatically assigned a status badge in the training table:

Status	Colour	Meaning
Valid	Green	The certificate is current and not due for renewal soon
Expiring Soon	Yellow	The certificate will expire within the next 30 days
Expired	Red	The certificate has passed its expiry date and needs renewal
No Expiry	Grey	No expiry date was set for this training record

Dashboard Summary Cards

At the top of the training page, three summary cards give you an instant overview:

• Expired Certificates -- the total count of certificates that have passed their expiry date, highlighted in red
• Expiring Soon (30 days) -- the number of certificates due for renewal within the next 30 days, highlighted in yellow
• Total Certificates -- the overall count of training records across all carers

Certificate Alert System

The training module works together with the Compliance Readiness Checklist to surface certificate issues on the admin dashboard. Specifically, the checklist evaluates two training-related checks:

• Training records -- verifies that all carers have at least one training record on file
• Expired certifications -- flags any certifications that have passed their expiry date

When either check fails, the Compliance Readiness Checklist displays a warning with a direct link to the training management page so the issue can be resolved quickly. This means administrators are alerted to training gaps even if they have not visited the training page recently.

Filtering Records

The training table supports two filters that can be combined:

• Filter by Carer -- narrow the list to show only a specific carer's training records
• Filter by Status -- show only records with a particular expiry status (Expired, Expiring Soon, or Valid)

These filters are useful when reviewing a single carer's qualifications ahead of an audit, or when triaging all expired certificates across the organisation.

Managing Certificates

Adding a Certificate

1. Click the Add Training Certificate button
2. Select the carer from the dropdown list
3. Fill in the course name and completion date (required), plus any optional fields
4. Click Save Certificate

Editing a Certificate

1. Click the pencil icon on the training record row
2. Update the relevant fields (the carer cannot be changed after creation)
3. Click Update Certificate

Deleting a Certificate

1. Click the bin icon on the training record row
2. Confirm the deletion in the dialog that appears

Note that deleting a training record is permanent and cannot be undone. All changes to training records are captured in the Audit Log.

Integration with Other Modules

Module	Integration
Compliance	Training completion and currency feeds into overall compliance scoring for each carer
Compliance Readiness Checklist	Expired or missing training records appear as checklist items requiring attention
User Management	Carer profiles are the source of the carer list used when adding training records