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Permanent Care Applications

The Permanent Care Applications module manages the formal workflow for placing non-releasable animals into permanent care under NPWS (National Parks and Wildlife Service) approval. It guides your team through drafting, submitting, and approving applications with all the documentation NSW regulations require.

Overview

When a wildlife carer determines that an animal cannot be released back into the wild, the next step is to decide between euthanasia and permanent care. If permanent care is the preferred outcome, this module handles the application process -- capturing the clinical rationale, collecting the required vet report, and tracking NPWS approval details.

Permanent care applications are accessible from the Permanent Care tab on any animal's detail page.

Application Workflow

Applications follow a structured multi-step workflow with clear status transitions.

DRAFT  -->  SUBMITTED  -->  APPROVED
--> REJECTED

1. Draft

A carer or admin creates a new application by clicking New Application. At this stage, the application captures the core justification and supporting details. The vet report can be uploaded now or added later before submission.

Who can do this: Users with the compliance:draft_permanent_care permission.

2. Submit

Once the application is complete and the vet report has been uploaded, it can be submitted for review. The system validates that all required fields are present before allowing submission.

Who can do this: Users with the compliance:submit_permanent_care permission. The "Save & Submit" shortcut is available during creation if you have both draft and submit permissions.

3. Approve or Reject

An authorised reviewer examines the submitted application and either approves it (recording the NPWS approval details) or rejects it with a reason.

  • Approve: Requires entering the NPWS approval number and date. Upon approval, the animal's status is automatically updated to PERMANENT_CARE.
  • Reject: Requires a written rejection reason, which is displayed on the application card for the applicant to review.

Who can do this: Users with the compliance:approve_permanent_care permission (typically Admin or Coordinator roles).

Application Fields

Core Fields (Required)

FieldDescription
Reason animal cannot be releasedA detailed explanation of why the animal is non-releasable (e.g., permanent injury, imprinting, chronic condition)
Justification for permanent careWhy permanent care is preferred over euthanasia -- the case for the animal's ongoing quality of life

Vet Report

FieldDescription
Vet Report (PDF)A PDF document from the assessing veterinarian. Required before submission. Can be uploaded during creation or added to a draft later
Vet NameName of the assessing veterinarian
Vet ClinicName of the veterinary clinic
Vet ContactContact details for the vet

The vet report upload supports PDF files only. Once uploaded, the report can be viewed directly from the application card.

Care Category

Applications can be categorised to indicate the intended purpose of the permanent care placement.

CategoryDescription
EDUCATIONAnimal will be used for educational programs or wildlife awareness
COMPANIONAnimal will be kept as a companion animal under appropriate licensing
RESEARCHAnimal will be part of approved research activities

Facility Details

FieldDescription
Keeper NameThe person who will be responsible for the animal's ongoing care
Facility NameName of the facility where the animal will be housed
Facility AddressStreet address of the facility (supports address autocomplete)
Facility SuburbSuburb or locality
Facility StateState (defaults to NSW)
Facility PostcodePostal code

NPWS Approval Details (Recorded at Approval)

These fields are captured when a reviewer approves the application.

FieldRequiredDescription
NPWS Approval NumberYesThe official NPWS approval reference number (e.g., NPWS-2026-001)
NPWS Approval DateYesThe date NPWS granted approval
Facility NameNoCan be updated or confirmed at approval time
Keeper NameNoCan be updated or confirmed at approval time
Receiving Licence NumberNoThe licence number of the receiving permanent carer
Care CategoryNoCan be set or updated at approval time

Additional Fields

FieldDescription
NotesFree-text field for any additional context or observations

Validation Rules

The system enforces compliance guardrails at each stage of the workflow.

Drafting

  • Animal ID, non-releasable reasons, and euthanasia justification are required to create a draft
  • The animal must belong to the current organisation

Submission

All of the following must be present before an application can be submitted:

RequirementReason
Vet report uploadedNSW regulations require veterinary assessment before permanent care decisions
Non-releasable reasons providedMust document why the animal cannot return to the wild
Euthanasia justification providedMust document why permanent care is chosen over euthanasia

If any of these are missing, the system returns a specific error message indicating what needs to be completed.

Approval

RequirementReason
NPWS approval numberOfficial reference for the regulatory approval
NPWS approval dateMust be a valid date

Status Restrictions

  • Animals with a status of TRANSFERRED cannot have new permanent care applications created
  • An animal cannot be set to PERMANENT_CARE status without an approved application on file

Application Cards

Each application is displayed as a card on the Permanent Care tab, showing:

  • Application category (if set) and status badge (colour-coded: grey for Draft, blue for Submitted, green for Approved, red for Rejected)
  • Non-releasable reasons and euthanasia justification
  • Vet details and report link (with a View PDF button for uploaded reports)
  • NPWS approval details (for approved applications)
  • Rejection reason (for rejected applications)
  • Facility information
  • Timeline stamps: created date, submitted date, and reviewed date
  • Action buttons appropriate to the current status and user permissions

Permissions

ActionRequired Permission
View applicationsAny authenticated organisation member
Create a draft applicationcompliance:draft_permanent_care
Submit an application for reviewcompliance:submit_permanent_care
Approve or reject an applicationcompliance:approve_permanent_care

Integration with Other Modules

ModuleIntegration
Animal TransfersAn approved permanent care application is required before recording a Permanent Care Placement transfer; approved animals are locked from further transfers
Animal Record HistoryPermanent care applications and status changes appear in the animal's history
Compliance Readiness ChecklistPermanent care documentation contributes to overall compliance scoring
Audit LoggingApplication creation, submission, approval, and rejection are all logged with full metadata
Roles & PermissionsThree separate permissions control draft, submit, and approve actions, enabling a proper separation of duties