Wally AI Assistant
Wally the Wallaby is the AI assistant built into WildTrack360. He helps users find the right workflow, understand documented modules, look up live workspace data, and — with your confirmation — do things for you: admit animals, add care records, log training certificates, record growth measurements, run growth calculations, and run reports.
Wally is available from the floating Wally button in the app when you are signed in to an organisation. When you open Wally, he shows a set of ready-made options (for example "Admit a new animal" or "Is this weight on track?") — click one to get started, or just type what you need in plain English.
What Wally Can Help With
| Area | What Wally can help with |
|---|---|
| Doing things for you | Admit a new animal, add a care record, log a training certificate, or record a growth measurement — Wally asks for the details, confirms them with you, then saves the record |
| Live lookups | List and inspect your animals, carers, species, and training records, scoped to what your role can see |
| Growth calculations | Estimate an animal's age and birth date from measurements, or check whether a weight is on track for a known age, using the species growth reference curves |
| Reports | Run Custom Reporting queries for you and show the results, or draft the query for you to reuse at Tools → Reporting |
| Documentation | Explain how modules work and link to the relevant public docs page |
| Navigation | Tell you where to find workflows such as admissions, release checklists, call logs, species groups, or exports |
| Workspace summaries | Summarise visible animals, status counts, top species, recent records, open call logs, unresolved incidents, reminders, release-ready animals, and expiring training |
| Compliance preparation | Suggest checks before NSW reporting, end-of-financial-year review, audits, or data exports |
| Admin tasks | Explain role setup, species-group access, organisation settings, animal ID templates, and audit logs |
Example prompts:
I want to admit a new animal into care. Ask me for the details you need.
Help me add a care record for one of my animals.
Help me add a training record for a course I completed.
Estimate this joey's age: Eastern Grey Kangaroo, weight 850 g, measured today.
Is 850 g on track for a 90-day-old Eastern Grey Kangaroo?
Show me my animals currently in care.
Run a report showing animals in care grouped by species.
What reminders are due soon?
What should I check before NSW annual reporting?
What Wally Can Do For You
Wally can take these actions on your behalf. Every action uses the same role-based permissions as the rest of the app, and Wally always confirms the details with you before saving anything.
| Action | Who can ask for it |
|---|---|
| Admit a new animal (with an auto-generated animal ID) | Admins and coordinators |
| Add a care record (feeding, medical, behaviour, weight, and so on) | Anyone, for animals they have access to |
| Log a training or certificate record for themselves | Anyone with a carer profile |
| Log a training record for another carer | Admins and coordinators |
| Record a growth measurement | Anyone, for animals they have access to |
| Run a growth calculation (age estimate or weight-for-age) | Anyone |
| Run a Custom Reporting query | Admins and coordinators |
A few things to know:
- Wally always confirms first. Before creating anything, Wally restates the exact details he is about to save and waits for your go-ahead.
- Wally never guesses. If a detail is missing — the species, a date, which animal — Wally asks rather than assuming.
- Everything is audited. Each action Wally takes is recorded in the organisation audit log, marked as performed via Wally, alongside the full discussion.
- Permissions always apply. If your role cannot do something (for example, a carer asking to admit an animal), Wally explains that and tells you who can.
What Wally Can See
Wally receives a small operational summary for the current user and organisation, and can also look up live records with his tools. Both are scoped by the same role and species-access rules that apply in the app.
| Role context | Wally's visible scope |
|---|---|
| Admin / Coordinator All / Carer All | Organisation-wide |
| Coordinator | Animals and related work in assigned species groups, plus their own animals |
| Carer | Animals and work assigned to that user |
The operational summary can include:
- Count of visible animals
- Animal status counts and top species
- Recently admitted visible animals
- Care record count for the last 30 days
- Open call logs visible to the user
- Unresolved incidents visible to the user
- Active reminders, reminders due in the next 30 days, and reminders without due dates
- Count of animals ready for release
- Count of carer training records expiring in the next 60 days
On top of that summary, Wally's live lookups cover animals (including recent care records and growth measurements), carers, species, training records, and reporting queries — always within the same visible scope. Wally must not imply access to data outside that scope.
What Wally Cannot Do
Wally is deliberately limited to safe, additive actions. He cannot:
- Edit or delete existing records
- Transfer, release, or change the status of an animal
- Run exports or submit reports to regulators
- Manage users, roles, or organisation settings
- View data outside the user's organisation, role, or species access
- Provide veterinary, medication, euthanasia, release-suitability, licensing, or legal decisions
- Guarantee regulatory compliance
For animal health, release, medication, euthanasia, or licensing questions, Wally provides workflow guidance only and directs users to the appropriate veterinarian, species coordinator, licence conditions, regulator, or authorised decision-maker. Growth calculation results are guideline estimates to confirm with your vet or coordinator.
Growth Calculator Help
Wally uses the same species reference curves as the Growth Calculator. Two things you can ask for:
- Age and birth date estimation — give Wally the species and one or more measurements (weight, or body lengths such as head, arm, or foot length) taken on a known date. Wally returns an estimated age in days and birth date for each measurement, plus the median.
- Weight-for-age check — give Wally the species, the animal's age in days, and its current weight. Wally returns the expected weight at that age and whether the actual weight is on track, a little behind (more than 10% below expected), or well behind (more than 20% below).
If the species has no reference data yet, Wally lists the species that do. Admins maintain reference curves in the Admin Growth Data tab.
Custom Reporting Help
Wally understands the Custom Reporting QL and can now run queries for you (coordinator and admin roles), not just draft them.
For example, if you ask:
Run a report for unresolved incidents by type.
Wally runs:
count from incidents where resolved = false group by type chart table
and shows you the results, along with the query line so you can reuse or refine it at Tools → Reporting. If the requested report is not possible with the available sources and fields, Wally says so and suggests the closest valid query. See Custom Reporting QL for the full syntax and field list.
Privacy, Hosting, and Audit Trail
Wally runs through AWS Bedrock in the Australia geography. Prompts and responses are not used to train the model.
Every Wally discussion is recorded in the organisation audit log for accountability. The audit entry includes the assistant name, discussion status, latest prompt, assistant response, which tools Wally used, model usage, quota information, and a compacted copy of the conversation. Records Wally creates (animals, care records, training, growth measurements) each get their own audit entry marked as created via Wally.
Each organisation has a daily Wally message limit of 100 messages, counted in the Australia/Sydney time zone. When the daily limit is reached, Wally returns a limit message and becomes available again the next day.
Related Documentation
| Page | Why it matters |
|---|---|
| Wildlife Admission | The admission workflow Wally follows when admitting an animal for you |
| Carer Training | Training records and expiry alerts Wally can create and look up |
| Growth Calculator | The reference curves behind Wally's age and weight-for-age answers |
| Custom Reporting QL | Full query syntax, examples, available fields, and safety rules |
| Data Export & Reporting | Full data exports, NSW register exports, and reporting audit trail |
| Roles & Permissions | Explains the RBAC and species access rules Wally respects |
| Audit Logging | Shows where Wally discussions and actions are recorded |